B. Altman’s floor manager.

S1E5 - Announces the beginning of Midge’s first day at work.

S1E8 - Berated Midge when Penny Pann comes in and shouts at her in the middle of the showroom floor.

S2E3 - Mrs. O’Toole goes down to the phone room to tell Midge that she has been moved upstairs into coat check duty.

S2E3 - When Midge leaves her post to try and apologize to Mary for ruining her wedding, O’Toole spots her and bumps her back down to the phone room.

S2E5 - While in the Steiner salon, Midge gets a call from Mrs. O’Toole letting her know that the Revlon counter has opened up, which forces Midge to rush back to the city as quickly as she can.

O’TOOLE: Doors open in five minutes, girls!
MARY: Mrs. O'Toole. Our mother hen.
– S1E5

O’TOOLE: Doors are opening!
MIDGE: That's probably what she says before having sex.
O’TOOLE: The new girl?
MIDGE: Yes, ma'am.
O’TOOLE: Learn the store.
– S1E5

O’TOOLE: We need to have a talk. Bring your handbook.
– S1E8

O'TOOLE: Headset down. Come with me.
MIDGE: Your office?
O'TOOLE: First floor.
MIDGE: First floor?
LOULA: Makeup Department!
GINGER: You're back in the show!
O'TOOLE: Girls.
– S2E3

O'TOOLE: You're checking coats.
MIDGE: Checking coats?
O'TOOLE: We're short a hand and you're the most presentable of the basement girls. Is this a problem?
MIDGE: No. Not at all. Thank you, but I… I was just thinking I would be so much more valuable behind the makeup counter.
O'TOOLE: I need you here.
MIDGE: I've kept up with all the latest styles and trends since I've been off the floor. Face masks, they're the future and the past. Cleopatra used them. Isn't that interesting? Lake mud and egg whites.
O'TOOLE: I need you here.
MIDGE: Well, I've never been trained for coat check.
O'TOOLE: Take coat, give ticket. Take ticket, give coat. Congratulations. You've been trained. Now, one more thing. And listen very closely.
MIDGE: I'm listening.
O'TOOLE: Never leave the booth.
– S2E3

O'TOOLE: I know you're on vacation, but two girls are out sick, and one quit after I fired her. I'm shorthanded. If you can get here by 3:00 today, I can put you at the Revlon counter.
– S2E5

5. Doink
8. Thank You and Good Night

3. The Punishment Room
5. Midnight at the Concord

• List of Characters